Support
For general product questions, email [email protected].
Written consumer complaint
Under Article 10 of the Croatian Consumer Protection Act, you may submit a written complaint by email to the address above or by post to our postal address. We confirm receipt without delay and reply in writing within 15 days of receipt.
Data protection
For data-subject requests (access, rectification, erasure, portability, objection) or security incidents, email [email protected].
We respond within 30 days of identity verification. Please email from the address linked to your account and briefly describe your request.
Postal address
Flatie Tech d.o.o., Zagorska ulica 22, 10000 Zagreb, Croatia
Supervisory authority
Agencija za zaštitu osobnih podataka (AZOP), Selska cesta 136, 10000 Zagreb — azop.hr. You may lodge a complaint with AZOP if you are unsatisfied with our response.
