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FlatieFlatie

Digital platform for building management.

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  1. Flatie
  2. Features
  3. Defect Reports & Maintenance

Defect Reports & Maintenance

Report a defect in 30 seconds, track repair status in real time.

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Defect Reports & Maintenance

No more calling the manager or representative and waiting for a response. Any resident can report a defect in the app in 30 seconds — add photos, problem description and location in the building. The manager or representative immediately receives a notification and can change the repair status visible to everyone. The maintenance log records all completed work with costs, contractor details and before/after documentation. Complete history of defects and repairs remains permanently archived.

What you get

Report a defect with photos in 30 seconds
Track status from report to resolution
Priority labels for urgent cases
Record costs and contractor details
Before and after repair documentation
Defects resolved 2× faster

How it works

1

Resident photographs the defect and describes the problem in the app

2

Manager or representative receives notification and reviews the report

3

Manager or representative engages contractor and updates status

4

Upon completion, resident receives notification of resolution

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